Terms & Conditions

1. About These Terms

These Terms & Conditions govern your use of the Closed Circuit Security Ltd website at https://closedcircuitsecurity.co.uk/. By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

These terms relate primarily to use of our website. The supply, installation and maintenance of CCTV or other security equipment may also be subject to separate terms contained within a quotation, proposal, maintenance agreement or other contract issued by Closed Circuit Security Ltd.

Where separate contractual terms apply to services or equipment supplied by us, those terms will form part of the agreement between Closed Circuit Security Ltd and the customer.

2. About Closed Circuit Security Ltd

This website is operated by:

Company number: 05649688
Registered in England and Wales
VAT number: 763 1436 36

Telephone: 01244 534453
Email: info@closedcircuitsecurity.co.uk

Closed Circuit Security Ltd is an NSI approved security systems installer.

3. Using Our Website

You may use this website for lawful purposes and to obtain information about Closed Circuit Security Ltd, our services and related CCTV and security topics.

You must not use the website:

• in any way that breaches applicable law or regulation;
• for fraudulent or unlawful purposes;
• to introduce viruses, malware or other harmful material;
• to attempt to gain unauthorised access to the website, server, database or associated systems;
• to interfere with the operation or security of the website; or
• to reproduce or exploit website content commercially without our permission where that use would infringe our intellectual property rights.

We may suspend, withdraw, restrict or change all or part of the website where reasonably necessary, including for maintenance, security or operational reasons.

4. Information on This Website

We take reasonable care to keep information on this website useful and accurate.

However, CCTV technology, equipment specifications, legislation, guidance and industry standards can change. Information published on the website is therefore provided for general information and should not automatically be treated as advice applicable to a particular property, organisation or security requirement.

A CCTV system should be specified according to the individual premises, security risks, required coverage, recording requirements and other relevant circumstances.

Where appropriate, Closed Circuit Security Ltd will conduct a site survey and provide a quotation or proposal based on the requirements identified at that time.

We may update, amend or remove website content without notice.

5. CCTV and Data Protection Information

Some pages on this website discuss CCTV operation, UK GDPR, the Data Protection Act 2018 and guidance issued by the Information Commissioner's Office.

This material is provided for general information only and does not constitute legal advice.

Organisations operating CCTV systems are responsible for determining their own obligations under applicable data protection and surveillance legislation.

Where specific legal advice is required, you should consult an appropriately qualified professional or refer to current guidance from the Information Commissioner's Office.

6. Quotations and CCTV Installation Services

Information on this website does not constitute a binding quotation or offer to supply a particular CCTV system or service.

The equipment and installation required for a property can only be determined after sufficient information about the premises and the customer's requirements has been obtained. A site survey may be required.

Any quotation or proposal issued by Closed Circuit Security Ltd may contain additional terms relating to matters including:

• the equipment to be supplied;
• installation work;
• access to the premises;
• electrical and network requirements;
• payment;
• delivery;
• commissioning;
• warranties;
• maintenance;
• variations to the agreed work; and
• other project-specific requirements.

7. CCTV Maintenance Services

CCTV maintenance services may be provided under a separate maintenance agreement or quotation.

The scope and frequency of maintenance, equipment covered, response arrangements and any applicable charges will be set out in the relevant agreement or quotation.

Information about maintenance published on this website is general information and does not replace the terms of an individual maintenance agreement.

8. Equipment and Product Information

We make reasonable efforts to ensure that equipment descriptions and technical information published on this website are accurate.

Manufacturers may change specifications, features, model numbers, software or product availability without notice.

Images displayed on the website may be illustrative and equipment supplied for a particular project will be identified in the relevant quotation or proposal.

Where a particular product becomes unavailable, any proposed alternative equipment will be discussed as appropriate before substitution where this materially affects the agreed specification.

9. Intellectual Property

Unless otherwise stated, Closed Circuit Security Ltd owns or is licensed to use the intellectual property rights in the content published on this website, including text, graphics, photographs, design elements and other original material.

You may view, download or print reasonable extracts from the website for your own personal or internal business reference.

You must not reproduce, republish, distribute, sell or commercially exploit substantial parts of our website content without prior written permission from Closed Circuit Security Ltd, except where permitted by law.

Third-party trademarks, product names and images remain the property of their respective owners.

10. Links to Other Websites

This website may contain links to third-party websites or other businesses.

These links are provided where we believe they may be useful or relevant. Unless expressly stated otherwise, a link does not mean that Closed Circuit Security Ltd controls, operates or endorses the third-party website.

We are not responsible for the availability, security, accuracy or content of third-party websites.

You should review the terms and privacy policies applicable to any external website you visit.

11. Linking to Closed Circuit Security Ltd

You may link to publicly accessible pages on this website provided that the link is lawful, fair and does not damage our reputation or falsely suggest an association, partnership or endorsement.

You must not present our website or content in a misleading context.

We reserve the right to request the removal of a link where we reasonably believe it is misleading, unlawful or damaging.

12. Website Security

You must not knowingly introduce viruses, Trojans, worms, logic bombs, malware or other technologically harmful material to this website.

You must not attempt to gain unauthorised access to the website, the server on which it is hosted or any server, computer or database connected with the website.

Unauthorised access or attacks may constitute offences under the Computer Misuse Act 1990. Where appropriate, suspected criminal activity may be reported to the relevant authorities.

13. Our Liability for Website Use

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to applicable law, Closed Circuit Security Ltd will not be responsible for business losses arising solely from reliance on general information published on this website, including loss of profit, revenue, business opportunity, anticipated savings or goodwill.

These website terms do not exclude or restrict any statutory rights that cannot lawfully be excluded or restricted.

14. Privacy and Personal Information

Our use of personal information collected through this website is explained in our Privacy Policy.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable law.

The latest version will be published on this page together with the date it was last updated.

Your continued use of the website following an update will be subject to the version of the terms displayed at the time of use.

16. Governing Law

These Terms & Conditions and any dispute relating to the use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, except where applicable law gives you the right to bring proceedings in another jurisdiction.

17. Contact Us

If you have a question about these Terms & Conditions or the Closed Circuit Security Ltd website, please contact:

Telephone: 01244 534453

Email: info@closedcircuitsecurity.co.uk